US Money Reserve Review

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This US Money Reserve review will review this company led by seasoned experts. Founded in 2001, the company has evolved into a pivotal distributor of precious metals, offering various services, which this article will explore.

What sets them apart is their leadership and their commitments, and on top of this, this guide will take a close look into their dark past and show you just how trustworthy the company is. If you want an unbiased and professional look into this firm, you have come to the right place.

But before we get started with this review, here is something important that you should know!

I realize that choosing a company to invest your life saving is an integral decision. Because of this, I do my best to ensure the validity of information mentioned in my articles! I do all of this to guarantee you pick the best financial choices for them.

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History Of US Money Reserve

US Money Reserve stands out as a distributor of government-issued precious metals. Boasting leadership under the guidance of Philip N. Diehl, the company leverages his extensive experience to enhance the customer experience.

Since its establishment in 2001, US Money Reserve has served over 785,000 clients globally. Reflecting its status as a prominent player, the company has facilitated trusted transactions exceeding $2.5 billion. It also has 3.9 million coins shipped from its main vault facility.

The firm’s client connect advantage approach prioritizes personalized service, which has established long-term relationships with clients. The company has always placed paramount importance on security and customer support.

Over the years, the company has also been involved in various lawsuits which have soured the company’s opinions. Many of these lawsuits will be touched on later in this guide.

Who Owns The U.S Money Reserve?

There has been a lot of buzz about this firm’s owner, and many people will think that the company is led by a former director of the US Mint, and this article states that this is true. Currently, the president of the company is Philip N. Diehl.

He has significant experience of 40 years when it comes to precious metals and public relations. As a senior executive, he has worked in various big areas and top positions. He was the 35th Director of the U.S. Mint. Additionally, he was also a Former Secretary of the Treasury.

Pros & Cons Of US Money Reserve

You would think that the company would be in good hands. After all, they claim big things about their leadership and use it as marketing. The reality is slightly different as there is plenty of good to be found in the US Money Reserve, but you can also find a lot of issues in the company.

  • Strong leadership and team
  • A large variety of precious metal products
  • IRA products and services are available
  • Mixed reviews across the board
  • Product estimates only - prices not present on their website
  • No 24/7 call service is available

US Money Reserve Products And Services

This section will review all of the company’s products and services. You will be able to see all of the company’s services and see if they resonate with you.

Services Available Currently

When it comes to services, there are only a few that you can avail of at US Money Reserve. These being:

  1. Precious Metals Purchasing
  2. IRA Services & Storage

1. Precious Metals Purchasing

As you would expect, you can buy a ton of different bullion from this company, and many products may interest you, all valued differently to meet your needs. If you are interested in purchasing precious metals and want to look at their products and prices, then take a look further down!

2. IRA Services & Storage

Additional services include the facilitation of IRA accounts and bullion. You can buy IRA-eligible products here and then send them into your account with the company also providing various facilities to aid you in opening an IRA. You also get help when it comes to storage. More on that further into the guide.

Products Available At The Firm

Here, you can find a wide range of precious metal bullion products that you can buy. These encompass a wide range of metals.

This section will go over all the metals that you can purchase in this company and what type of bullion you can buy:

  • Gold
  • Silver
  • Platinum/Palladium

Aside from all of these products, here are just a few coins and pieces of bullion that the company offers:

  • South African Gold Krugerrand
  • Platinum Canadian Maple Leaf
  • Palladium Canadian Maple Leaf

Average Gold Bars & Coins Prices Range

If you are here for exact prices, then you are in for bad news as the company does not list any of their exact prices on their website. This means you will only get a rough estimate if you want to purchase gold bars and coins.

Regardless, prices will mostly depend on what type/form of bullion you intend to buy. Also, the prices always change, so this entire section may become redundant over time. That being said, here are the current average prices you can expect from these products.

At a minimum, you can expect coins around $270, which can go as high as $2,800. Regarding bars, the lowest is $2,100, and the highest is $68,000. This means that, on average, coins will cost you around $1,500 and $35,000 for bars.

Average Silver Bars & Coins Prices Range

Just like with gold, the same applies to other bullion as well. Prices can always change, and the best way to get exact prices is to visit their website and ask a representative.

Coins go as low as $33 and as high as $100, with bars at $2,700. This means that the average coin of silver metal costs around $66. As you can see, silver is a much more affordable option than gold, but it does not offer the same level of financial security.

How To Purchase From US Money Reserve

US Money Reserve has a seamless process for buying metals from its website. When you decide it is time to invest, the company offers two convenient avenues for you to explore: online or over the phone, and both methods are designed to be fast, easy, and, most importantly, secure.

1. Online Purchase

The website provides a user-friendly platform where you can explore their inventory. Here is the simple process you can use to buy products on their website:

  1. Select your desired products. Specify its quantity and seamlessly add it to your cart.
  2. The checkout process lets you choose your preferred payment method. You may even be eligible for exclusive discounts depending on your payment method.

2. Phone Purchases

For those who prefer a more personal touch, a phone call can connect you with a dedicated account executive, and this professional provides access to an expanded inventory and offers. This also provides a personalized approach to ensure that your purchase aligns with your broader vision.

This method is extremely simple. Just talk to the executive, select your product, and then place your order. Payment is the same as the method on the phone.

Order Processing And Shipment

Once your payment has cleared, the order processing time kicks in. This is typically completed within three business days but may depend on your type of payment. The moment your precious metals are en route, you receive a prompt notification. Every order is tracked and fully insured.

Does The US Money Reserve Provide Storage Options?

US Money Reserve does its work by offering secure storage options through trusted third-party vaults. These vaults are readily available across the globe. This additional service caters to individuals seeking alternatives to conventional banking systems.

The firm collaborates with independent third-party vaults to ensure that clients are able to maintain their specific requirements. The company is equipped to guide clients in choosing the optimal vault. This personalized approach shows their dedication to empowering clients.

How Does The US Money Reserve Shipping Cost Work?

As of writing this article, the shipping costs are kept hidden from the customers. This is very disturbing as it means that customers will not know what their shipping cost is until they reach the end of the ordering process.

On top of this, it is likely that the orders are based on the destination and not on a flat rate. Customers should take a close look at their shipping costs before ordering their products.

Additionally, if you decide to return your product back to them, the shipping fee will not be refunded. On top of this, it is likely you will have to pay even more just to get the product shipped back to them!

US Money Reserve Kit: What Can I Get Out Of It?

The US Money Reserve Kit has a lot of offers to the public with their exclusive kit, and once you go through the easy process of ordering it, here is what you can expect from the kit:

  1. Wealth Diversification – Various tips on how you can diversify your assets and get your hands on strategies that will bolster your portfolio for the future.
  2. Financial Insurance – Learn about insurance policies and financial downturns and figure out how assets develop over time and can get you out of a jam.
  3. Special, Limited Time Offers – As simple as it gets, you receive exclusive offers that will save you money and help diversify your precious metal portfolio.

US Money Reserve Lawsuits

The firm has been in intense legal battles numerous times with various well-known lawsuits, which include the case between Dempsey v US Money Reserve, Inc. Another major lawsuit was US Money Reserve, Inc. v Nathan Romero, which also had major repercussions for the firm as a whole.

In these lawsuits, the company has been under fire for its predatory sales tactics. They have been said to have exploited their senior citizens and engaged in fraudulent/deceptive sales practices. These include forcing clients to buy overpriced coins, which led to a loss.

A result of one of these lawsuits concluded with the company paying 5 million dollars to its customers. This happened all the way back in 2011. While it is likely that the company has fixed itself over the years, it still has to deal with this bad reputation and stain on its history.

US Money Reserve Reviews, Ratings & Complaints

US Money Reserve sits on an A+ rating when it comes to the BBB. On top of this, they only have a 3.78/5 rating on their website as well, which is not the best.

You will see the same thing on multiple different reviews and websites. Yelp only has them at 1/5, and on average, they seem to linger around 3.5/5 stars.

Many of these people call out the company for their malpractices and scams, especially the one in 2011 where the clients asked other customers to be aware of this brand and not to do business with them. Others detail the losses they faced due to the company and their shady scams.

Frequently Asked Questions

Q1: Is US Money Reserve A Good Company?

For the most part, US Money Reserve is an okay company, to say the most, and you can easily do business with them and not have a single issue, but that being said, they do have some mixed ratings here and there. While the company may be decent, you can always do better.

Q2: What Is The Return Policy For The US Money Reserve?

If you have second thoughts on your precious metal purchase, there is no need to worry as this company has a stellar buyback and return policy, and you can return your precious metals to the company but will have 30 days to do so.

Q3: Where Is The US Money Reserve Located?

You should always know exactly where the headquarters of your precious metal company is. If you are considering this firm, you should know that they are based in Austin, Texas, The United States, but despite this, you should be able to contact them from anywhere in the United States.


In concluding this exploration via the US Money Reserve review, it is apparent that the company sits in a very difficult place. Their commitment to personalized service and client education stands out, but so does their horrible reputation and mixed ratings.

This firm deceived its customers various times and hence has become difficult to recommend. All of this, on top of their lack of transparency, means that you can easily do better.

Invest with the right company by reading my article, which lists the best companies of this year. Alternatively, you can also request a Gold IRA Kit for absolutely free!

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